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Case Study: Mangla – Expat Business in A Bag

Case Study: How Mangla Overcame Her Tech Blocks and Built a Thriving Online Business with WordPress

When Mangla Sachdev, founder of Expat Business in a Bag, first approached WordPress, she was overwhelmed. Tech seemed daunting, confusing, and altogether unpleasant. Like many non-techies, Mangla faced a significant mental block that kept her from embracing the potential of an online presence.

But all of that changed when she started working with WordPress Expert – Natalie Crowe from the NCDAcademy.

The Challenge: A Mental Block Around Tech

Mangla was clear: she hated tech. It wasn’t just a lack of knowledge—it was the anxiety and frustration that came with every attempt to learn. Building a WordPress site felt like climbing a mountain with no map.

“I hated tech. I really, really could not stand it. There was this massive mental block I had when it came to anything to do with tech.”
– Mangla Sachdev, Expat Business in a Bag

Mangla needed more than just tutorials—she needed a patient mentor who could guide her step by step, empowering her to believe in her own capabilities.

The Solution: Step-by-Step Guidance and Empowerment

Mangla joined WordPress101® and Natalie’s membership program at the NCDAcademy, which offered her the support she needed. Natalie’s calm, patient approach helped Mangla move past her mental blocks.

Natalie provided:

  • Live Membership Calls: A safe space where Mangla could ask questions and get real-time guidance.
  • Step-by-Step Training: Practical, pause-and-follow instructions tailored for non-techies.
  • Encouragement to Explore WordPress Features: Mangla discovered new ways to use her site effectively.

“Natalie is the most patient person I’ve ever met. She takes you step by step through every process. If you’re like me and you need to pause and work alongside, it’s perfect for you.”
– Mangla Sachdev, Expat Business in a Bag

The Results: From Fearful to Fearless

With Natalie’s support, Mangla not only built her WordPress website but also launched her first group program—exceeding her sales goal by selling six spaces instead of the five she had hoped for. For the first time, she experienced the joy of passive income and the satisfaction of seeing her hard work pay off.

“I recently launched a group program and sold 6 spaces (my goal was 5), and I couldn’t have done it without the incredible membership and WordPress101!”
– Mangla Sachdev, Facebook Review

She also shared her excitement about receiving Stripe notifications for sales, calling it “the best feeling ever.”

Mangla’s transformation didn’t stop there. To her own surprise, she now enjoys working on her website and exploring new possibilities.

“Now I actually enjoy it, which I never thought in a million years I’d hear myself saying.”
– Mangla Sachdev, Video Testimonial

Why Mangla Recommends WordPress Expert – Natalie Crowe

Mangla’s journey is a testament to the power of a supportive learning environment and an empathetic teacher. She describes Natalie’s training as transformative, praising her for patience, expertise, and the ability to make tech approachable for non-techies.

“Natalie is an amazing WordPress expert with so much patience. Her courses and memberships are so helpful, and I wouldn’t have my website without her!”
– Mangla Sachdev, Google Review

Mangla’s Advice for Others

For anyone struggling with the technical side of their website, Mangla has one piece of advice:

“If anyone here wants to have a course, an ebook, or anything for sale on their website, speak to her!”


Learning WordPress has never been easier!

The NCDAcademy WordPress101®  Programme is a SUPPORTED self study programme for non-techies in business.

Teaching WordPress Beginners how to DIY Build, Maintain & Improve a profitable WordPress website without the tech overwhelm.

  • No Experience Required
  • Confidently DIY your site
  • Step-By-Step Video Trainings
  • Live Help & Accountabilty
  • Lifetime Access

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Picture of Natalie Crowe - WordPress Expert

Natalie Crowe - WordPress Expert

WordPress Expert & Educator with 18+ years industry experience.

Passionate about empowering non-techies in business, to DIY their own WordPress websites and tech, without the tech overwhelm.

Creator of the NCDAcademy WordPress101® – 3 Part WordPress Beginner’s programme & the WordPress Learners Lounge Membership

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WordPress Expert Natalie Crowe from Natalie Crowe Designs & the NCDAcademy. WordPress for Beginners | WordPress Courses | Learn WordPress with Natalie Crowe | Self-made WordPress websites

WordPress Expert with 16+ years industry experience.

Passionate about empowering non-techies in business, to DIY their own WordPress websites and tech, without the tech overwhelm.

Creator of the NCDAcademy WordPress101® – 3 Part WordPress Beginner’s programme & the WordPress Learners Lounge Membership

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LGBTQI Mama of 1, she and her wife and their teenage daughter live in the Hunter Valley NSW, Australia (2 Hours out of Sydney).

“WordPress + Tech doesn’t have to be complicated. I’m a strong believer anyone can learn & I’ve made it my goal to help as many non-techies as possible! ”

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