WordPress101 Case Study: Cheryl Dragon Ascensions Therapies

Cheryl McGregor, owner of Dragon Ascension Therapies, had her website built years ago by a designer who captured her unique style perfectly. But the moment it was handed over, she was hit with “complete panic stations.” Cheryl loved her site but felt anxious about the day-to-day maintenance, always wondering, “Am I okay to press this button? Can I add this without breaking anything?”

The Challenge

With no tech background, Cheryl felt stuck. She learned bits and pieces through trial and error, but it was slow going and often overwhelming. She stumbled upon NCDAcademy WordPress101® and followed along for a while. The way Natalie explained things—calm, simple, and straightforward—clicked for Cheryl’s “non-tech brain” and finally made sense of WordPress.

Finding a Safety Net

Cheryl signed up for the Live Membership Calls as an extra layer of support. To her, they became a lifeline. In her words, “It’s a safety net for those moments when something happens that you can’t fix…or a critical error pops up.” She could hop on the calls whenever she needed help and skip them when everything was running smoothly. Just knowing there was someone to guide her through those tech hiccups—whether it was a dashboard error or a plugin issue—gave her peace of mind.

She describes the group as an extra perk, where people jump in to share their experiences or ask questions. Whether she’s there for guidance or just to see what others are doing, Cheryl loves the community and the support it offers.

Results and Transformation

Since joining NCDAcademy WordPress101® and the Live Membership Calls, Cheryl’s whole approach to her website has changed. Now, she feels confident making updates, tackling issues, and even reaching out to app designers for support when needed. She’s no longer panicking over every notification or error—she’s learned what to ignore and what needs attention. Cheryl credits Natalie with giving her the confidence to “look at [her] control panel which used to scare the bejesus out of [her]” and feel at ease making updates.

Outcomes:

Cheryl’s final words? “I 100% recommend it. Her knowledge is immense…she gives you confidence, she gives you support.” Cheryl feels secure knowing Natalie is there when she needs a hand, and she’s recommended the program to many others. Her advice? Take that leap of faith, and you’ll understand why.